Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Woodcraft Artisans and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Woodcraft Artisans believes that customer conduct violates applicable law or is harmful to the interests of Woodcraft Artisans and its subsidiaries.

    Labels / Notices for California Residents:

    This Finished Good Contains Composite Wood That Complies With California Section 93120 Phase 2 For Formaldehyde

    California Prop 65 Warning: This Product Contains Chemicals Known To The State Of California To Cause Cancer And Birth Defects Or Other Reproductive Harm.



  • Privacy Policy
  • Woodcraft Artisans values all of our customers and greatly respects your privacy. We may on occasion, collect information about you in our stores and through our website in order to improve your overall shopping experience and to communicate with you about our products, services and promotions. Under certain circumstances, we may share your information with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service. In those cases, we will only provide those parties with the pieces of information required to deliver the service and parties will be strictly prohibited from using your information for any other purpose. We will not sell or rent your personal information to third parties. If our information practices ever change, we will post an updated policy on our website.



  • Shipping & Delivery
  • At this time, Woodcraft Artisans ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Woodcraft Artisans ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • Sales Tax
  • Woodcraft Artisans charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Return Policy
  • We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. Items must be returned within 14 days of purchase. 
    You can return or exchange a product in the store or by mail. If you return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. Woodcraft Artisans is not responsible for packages lost in transit without proof of tracking.
     
    To return or exchange an order by mail:
    Include a copy of your proof of purchase.
    Ship your package with a carrier that can provide tracking and insurance
    Use this address:
    Woodcraft Artisans
    155 Main St
    Annapolis, MD 21409
    ph. 410-280-0008



  • Store Hours
  • Mon - Sun10:00 am - 6:00 pm